Altcoin Privacy Policy

Last Updated: February [•], 2018

Thank you for your interest in Altcoin Exchange, Inc. (“Altcoin” or “We”) and our™ virtual currency exchange platform available at (the “Platform”). Your use of the Platform is subject to this Privacy Policy (the “Policy”). We provide you with this Policy to inform you of our practices for the collection and use of personally identifiable information on the Platform. By using the Platform, or clicking the “accept” button when you register to use the Platform, you agree to be bound by the terms of this Policy.

  1. Information We Collect
  2. Use of Information
  3. Controlling Your Personal Information
  4. Disclosure
  5. Links
  6. Security
  7. Collection of Information from Children
  8. Privacy Commitment to California Residents
  9. Policy Changes
  10. International Visitors and Customers
  11. No Error-free Performance
  12. Legal Notices
  13. Questions


When you voluntarily provide registration information through the Platform, we collect personally identifiable information about you, such as contact information (name, telephone number, address, email), financial information, and [other?] To facilitate your use of the Platform, Altcoin may automatically collect certain types of information when you access or use the Platform. In order to collect this data, Altcoin may utilize automated tools and files such as “cookies.” These automated tools and files may reside on our servers or on your computer or device. If you restrict our ability to use automated tools and files, your ability to access and use all or part of the Platform may be limited or disabled completely. You agree that we may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any). When you use our Platform on your mobile device, the Platform may automatically collect and store some or all of the following information: your phone number or other unique device identifier assigned to your mobile device, the IP address of your device, the manufacturer and model of your mobile device, you mobile operating system and your location.


Altcoin uses your personally identifiable information primarily to:

  1. provide you with the Platform,
  2. facilitate communication between users,
  3. provide customized content on the Platform that is of interest to you,
  4. to improve the Platform,
  5. to verify your authority to access the Platform and to contact you when reasonably necessary,
  6. administer or provide customer support for the Platform,
  7. provide you with periodic communications about new products and services, discounts, special promotions or upcoming events, and
  8. for research and analytical purposes, to respond to inquiries, and for other customer service purposes.

You may opt-out of receiving some or all non-Platform related communications by updating your profile on the Platform.


It is your responsibility to maintain your account registration, and to protect your account details (e.g. username, password).


Altcoin will disclose your personally identifiable information as it believes is reasonably necessary to comply with law enforcement personnel, or as otherwise required by any other law, regulation or other governmental authority, or to prevent harm to yourself or others. Without limiting the generality of the foregoing, we will disclose your information to government authorities or third parties if: (i) we are required to do so by law, or in response to a subpoena or court order, (ii) we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect our property or other rights or those of other users of the Platform, third parties, or the public at large, or (iii) we believe that you have abused the Platform by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise violate applicable laws or in violation of our Terms of Platform. Altcoin may also contract with various third parties who help us provide and maintain the Platform. For example, [insert example]. In these cases, we will use commercially reasonable efforts to prevent such third parties from disclosing your personal information, except for the purpose of providing the services in question Finally, Altcoin may disclose your personally identifiable information upon a transfer or sale to another entity of all or substantially all of Altcoin’s stock or assets or upon any bankruptcy or other corporate reorganization.


For your convenience, we may provide links to certain third party websites or referrals to certain third parties’ products or services. If you choose to visit a third party’s website or use its products or services, please be aware that the third party’s privacy policy, and not the Altcoin privacy policy, will govern your activities and any information you disclose while interacting with the third party.


Altcoin user accounts are secured by mnemonic passphrases and passwords. Please note that though we strike to provide as secure a Platform as possible, Altcoin cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.


The Platform is not directed at nor targeted to children. If you have not reached the age of majority, or are not able to enter into legally binding agreements in your country, you may not use the Platform. If you believe that we have received information from a person protected under child protection laws where necessary parental consent was not obtained, please notify us immediately at, and we will take reasonable steps to securely remove that information.


If you are a resident of California, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by w/you to a third party for that party’s direct marketing purposes. This right granted to California residents applies only to their activities within the State of California. To make such a request, please contact us at


Altcoin reserves the right to change this Policy, and will post any revisions on our website. We encourage you to review this Policy regularly for any changes. Your continued use of the Platform will be subject to the then-current Policy.


The Platform is hosted in the United States. If you are visiting from the European Union (EU) or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States, which does not have the same data protection laws as the EU, and by providing your personal data you consent to:

  1. The use of your personal data for the purposes identified above in accordance with this Policy; and
  2. The transfer of your personal data to the United States as indicated above.


Altcoin does not guarantee error-free performance under this Policy. We may not always catch an unintended privacy issue, despite our efforts to do so. Accordingly, we welcome your feedback regarding any privacy concerns that you may have, including how we can improve this Policy. We will use reasonable efforts to comply with this Policy and will take prompt corrective action when we learn of any failure to comply with it.


This Policy is subject to the terms in our Terms of Use, available for review at, including terms regarding limitations on damages, disclaimers of warranties, and resolution of disputes. Our Terms of Use take precedence over any conflicting provision in this Policy.


If you have any questions about our privacy practices, please feel free to contact us at: [insert contact info]